Legal
Privacy Policy
Last updated June 2026
This Privacy Policy explains how Dataobservability ("we", "us") collects, uses, and protects information when you visit our website or use our data observability platform. We aim to be plain and honest about what we do with data.
Information we collect
When you create an account we collect your email address and a verification code we send to confirm it. If you contact us, we collect your name, email, and message. We also collect standard technical information such as your IP address, browser type, and the page that referred you, along with any UTM parameters in the link you arrived from.
Your warehouse data
Dataobservability is metadata-first. To monitor your data we connect with read-only access and primarily read metadata and statistics, such as table names, row counts, freshness timestamps, and schema definitions, rather than copying your rows. Enterprise customers may deploy in their own environment so that data never leaves their infrastructure.
How we use information
- To create and secure your account and confirm your email.
- To monitor your data and send you alerts and product communications about your access.
- To respond to your messages and provide support.
- To understand how the site is used and improve it.
How we share information
We do not sell your personal information. We share information only with service providers who help us operate the site and platform (for example, email delivery and analytics), under contracts that require them to protect it, or where required by law.
Data retention
We keep account and contact information for as long as your account is active or as needed to provide the service, then delete or anonymize it. You can ask us to delete your information at any time.
Security
We use industry-standard measures to protect your information, including encryption in transit, read-only warehouse connections, and access controls. Enterprise plans add SSO, audit logging, and in-VPC deployment options.
Your choices
You can access, correct, or delete your information, and you can opt out of non-essential email at any time. To make a request, email [email protected].
Contact
Questions about this policy? Email us at [email protected].